my example

ASSIST Sheffield

ASSIST Sheffield logo

We are a local charity that helps destitute asylum seekers by providing accommodation, information and practical support.

Accompanier 2022

This opportunity is ongoing, with no end date. Closing date for applications is 21 Jun.

Many ASSIST clients have to report regularly in person to the Home Office building in Sheffield City Centre (Vulcan House). When they do this, they are at risk of being detained indefinitely in an Immigration Removal Centre. Volunteer accompaniers cannot prevent someone from being detained, but they can ensure that ASSIST and other emergency contacts are informed, and can respond immediately. Some clients also ask for support with accessing services in different locations around the city, and an accompanier can enable this by going with them, on public transport where necessary.

Role purpose

  • To accompany clients when they report at Vulcan House, and communicate relevant information to other ASSIST teams.

  • Accompaniment to other agencies within Sheffield e.g. hospital, doctors, solicitor etc following referral from other ASSIST teams.

  • To offer a supportive debrief conversation with clients (if required) in a public place, eg a cafe.


  • Accompany an ASSIST client when they report to Vulcan House or other agencies.

  • Record the outcome of accompanying sessions, and any change in circumstances or reporting dates on the ASSIST Civi database.

  • To communicate with other ASSIST teams about safeguarding or other concerns about client well-being.

For more information and to apply, please click "Register My Interest" and email 

What skills do I need?

Understanding of, and willingness to work with, diversity and cultural difference Reliable in making arrangements and sticking to them e.g. arriving at the time and place agreed. Willingness to be flexible e.g. if the client is late. Good verbal communication skills Comfortable using a mobile telephone and texting (helpful if the volunteer has their own telephone; expenses for calls can be charged to ASSIST.) Competent IT skills, and willingness to learn ASSIST systems, including Google Drive and Civi database. Ability to work on your own Ability to speak a community language is helpful

What will I gain?

Knowledge of the system at Vulcan House (UK Visas & Immigration); what to do if a client is detained. The basics about the UK asylum system, and the experiences of asylum seekers ASSIST client pathway, and how the different ASSIST teams work How to use ASSIST Civi database

Training and support

Intro to ASSIST Safeguarding and Boundaries Confidentiality and Data Protection ASSIST casework training Use of CIVI database

Time commitment

Daytimes on a regular schedule, different days/times available. 9 month minimum time commitment.







DBS (criminal records) check



Vulcan House and other locations around Sheffield; ASSIST office.

Travel information

ASSIST is located at Victoria Hall Methodist Church on Chapel Walk, off Fargate. To reach the offices from the Sheffield Students' Union travel down West Street, on foot or by bus / tram, or Division Street on foot. Carry on onto Fargate, and before you reach High Street go left down Chapel Walk
  • CausesRefugees and asylum seekers
  • FrequencyFlexible
  • WhenMonday morning, Monday afternoon, Tuesday morning, Tuesday afternoon, Wednesday morning, Wednesday afternoon, Thursday morning, Thursday afternoon, Friday morning, Friday afternoon
  • Careers and AspirationsSocial work, Third sector and charity work

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