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The Sheffield ME and Fibromyalgia Group

The Sheffield ME and Fibromyalgia Group logo

The Sheffield ME and Fibromyalgia Group supports people living with chronic illness across South Yorkshire and North East Derbyshire.

Telephone Befriender 2020/21

This opportunity takes place until 31 Aug 2021.

We're looking for great listeners to be part of our new befriending project. At the Sheffield ME and Fibromyalgia Group, we work with people living with chronic illness, and their friends and family. Living with a chronic illness can make it difficult to participate in social activities, and can lead to social isolation. We want to make sure that our members have the opportunity to meet new people, and have the kinds of positive social interactions that we all should be able to enjoy.

As a befriender, we will link you up with members for a friendly chat. Your main role will be to listen, we don't expect you to give advice yourself. However, the role may involve signposting people to relevant services if people are looking for specialist help. You will also have the chance to host online socials which will involve using Zoom to chat to small groups of our members. 

We will provide you with all the training you need to feel confident in this role. This will include, what ME and Fibromyalgia are, what support services are available, active listening and safeguarding. We are looking for people with good communication skills , who are patient and empathetic. You will need to have basic IT skills, such as using email, and you will need to have access to a phone. You will be able to claim any expenses related to using your phone, and you will not be required to share your personal number. Although this is not a requirement of the role, we welcome people who can speak any community languages, as we would love to be able to offer this service to any of our members who have difficulty communicating in English.

What skills do I need?

Good verbal communication skills Empathy and patience Experience hosting Zoom sessions would be beneficial

What will I gain?

Experience of a supportive role Knowledge of data security and safeguarding Knowledge of local services

Training and support

We will provide training in ME and fibromyalgia, data security, safeguarding, and signposting to other services, as part of your induction. We will also run befriending team meetings to discuss how things are going.

Time commitment

You can give as little or as much time as you are able. However, we would like you to have the opportunity to build relationships with our members, so a regular commitment would be preferred. For example, you could decide to call 2 members for a half hour chat every 1-2 weeks.







DBS (criminal records) check



From home
  • CausesDisability, Health, Social isolation
  • FrequencyEvery week
  • WhenMonday morning, Monday afternoon, Monday evening, Tuesday morning, Tuesday afternoon, Tuesday evening, Wednesday morning, Wednesday afternoon, Wednesday evening, Thursday morning, Thursday afternoon, Thursday evening, Friday morning, Friday afternoon, Friday evening, Saturday morning, Saturday afternoon, Saturday evening, Sunday morning, Sunday afternoon, Sunday evening
  • Skills and InterestsAdvice and information, Befriending, Communication skills, Digital and technology, Listening
  • Careers and AspirationsSocial work, Third sector and charity work

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