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Age UK Sheffield

Age UK Sheffield logo

Age UK Sheffield provides all kinds of advice and much needed support to people over the age of 50, many of whom are lonely and isolated.

In Touch / Befriending Volunteer

This opportunity is ongoing, with no end date.

Could you visit and offer support to a lonely and socially isolated older person? In Touch volunteers also encourage customers to become more independent inside and outside of their home with regards to activities, appointments and domestic lifestyles. This will reduce social isolation, promote independence, improve self-confidence and enable older people to take control of how they manage their physical and mental wellbeing, so they can age well and live healthier for longer.

This role involves making regular contact with an older person who feels lonely or isolated. This role can be in person, by telephone or per letter (as a Pen Pal). In Touch volunteers also encourage customers to become more independent inside and outside of their home with regards to activities, appointments and domestic lifestyles. This will reduce social isolation, promote independence, improve self-confidence and enable older people to take control of how they manage their physical and mental wellbeing, so they can age well and live healthier for longer.  Volunteers are matched based on location, interests and needs.

Being an In Touch volunteer can involve:

  • Visiting a customer in their home or contacting them on a regular basis (e.g. once a week)
  • Encouraging independence in the home, with IT and travel
  • Accessing the internet and computer skills e.g. accessing zoom or skype to keep in touch with family, friends and online services
  • Being patient and clear

What skills do I need?

- No previous experience required - Professional, friendly and outgoing manner - Ability to work using your own initiative - Be flexible in approach, keen to listen and sensitive to the needs of the customer - Commitment to work within Age UK Sheffield guidelines - Willingness to learn about the range of our services

What will I gain?

- Have a huge positive impact on someone else’s life by reducing social isolation and loneliness - Opportunities to meet new people in your community - Opportunities to develop self-confidence - The satisfaction of knowing you will be making a difference to the lives of vulnerable older people

Training and support

Ongoing training and support are provided

Time commitment

Flexible, but ideally at least once a week. We also ask that you are able to commit to six months of visits/contacts.

Food

No

Travel

Yes

Childcare

No

DBS (criminal records) check

Yes

Location

City-wide in Sheffield for home visits Can do telephone befriending or Pen Pal as well.

Travel information

Travel expenses are reimbursed.
  • CausesMental health, Older people, Social isolation
  • FrequencyEvery week, Flexible
  • WhenMonday morning, Monday afternoon, Monday evening, Tuesday morning, Tuesday afternoon, Tuesday evening, Wednesday morning, Wednesday afternoon, Wednesday evening, Thursday morning, Thursday afternoon, Thursday evening, Friday morning, Friday afternoon, Friday evening, Saturday morning, Saturday afternoon, Saturday evening, Sunday morning, Sunday afternoon, Sunday evening
  • Skills and InterestsBefriending, Communication skills, Hands-on tasks, Listening
  • Careers and AspirationsMedicine and healthcare, Social work, Third sector and charity work

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