my example

Age UK Sheffield

Age UK Sheffield logo

Age UK Sheffield provides all kinds of advice and much needed support to people over the age of 50, many of whom are lonely and isolated.

In Touch Volunteer for the Porter Valley Area 2021

This opportunity takes place until 31 Dec 2021.

Be a part of a transformative new service in our Sheffield community. Lots of older people are struggling with social isolation, confidence and health issues, especially due to the corona virus outbreak. This role includes befriending and visiting a lonely and socially isolated older person, and offer practical support to encourage more independence and self-confidence. This role is currently telephone support (remote), and will progress into in person visits when it is safe to do so. Training is all online at the moment.

Porter Valley In Touch Volunteering Project

This role is currently telephone support (remote), and will progress into in person visits when it is safe to do so. Training is all online at the moment. All activities are done accroding to current Covid guidelines.

Due to the Corona virus outbreak, the project has had to change a little in order to maintain safety and social distancing. However friendships can still be formed and hobbies/ skills can still be shared, whether that’s over the phone, video call, or whilst maintaining a safe, two metre distance with necessary protective items and precautions.

The project's aim is to reduce social isolation, promote independence, improve self-confidence and enable older people to take control of how they manage their physical and mental wellbeing, so they can age well and live healthier for longer.

Volunteers will be able to share hobbies and interests with the person they have been paired with, as well as support them to learn, or re-learn new skills such as simple domestic tasks, accessing zoom or skype to keep in touch with family, friends and services that have moved online, or gaining confidence in leaving the house and travelling.

Bespoke care plans will be produced with achievable goals for the older person to enable them to regain or retain their independence.

Description of possible tasks:

  • To provide 1-1 support in customer’s homes to regain or retain independence.
  • To engage in meaningful activities with a cared for older person to allow a carer respite.
  • To offer encouragement and support to promote independence.
  • To support and encourage cooking/domestic tasks at home.
  • Support with travel training to increase confidence.
  • Support to access the internet and computer skills.

What skills do I need?

No previous experience required. Be supportive and non-judgmental. Be able to talk face to face with people and be able to listen and to respect confidentiality. An understanding of loneliness and isolation An understanding or experience of Dementia would be advantageous. Ability to support others, whilst promoting independence and the ability to work one-to-one. Be comfortable with home visits, telephone/video calls and support.

What will I gain?

Have a huge positive impact on someone else’s life. Reduce social isolation and loneliness. Develop a greater awareness of services and activities in your local area. Opportunity to meet new people and use your skills. Make a difference to older people’s lives by promoting independence and supporting people to regain and retain independence. Be part of a community. Training and support in areas such as understanding the barriers to social isolation and appropriate signposting. Receive a certificate from Age UK Sheffield upon completion of training & volunteering

Training and support

Full induction before you start to visit older people in their home to prepare you for your role. Online training Occasional face to face training Supported by a dedicated member of staff who will ensure that your training and development needs are met, and provide ongoing support as needed.

Time commitment

Flexible - volunteer as much time as you wish (most volunteers do 2-3 hours per week)







DBS (criminal records) check



Various, in Sheffield. Mixture of home visits and telephone/video calls

Travel information

All expenses will be covered - no hidden costs
  • CausesMental health, Older people, Social isolation
  • FrequencyFlexible
  • WhenMonday morning, Monday afternoon, Tuesday morning, Tuesday afternoon, Wednesday morning, Wednesday afternoon, Thursday morning, Thursday afternoon, Friday morning, Friday afternoon, Saturday morning, Saturday afternoon, Sunday morning, Sunday afternoon
  • Skills and InterestsBefriending, Communication skills, Hands-on tasks, Listening
  • Careers and AspirationsMedicine and healthcare, Social work, Third sector and charity work

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