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Sheffield Futures

Sheffield Futures logo

We are a young people's charity, providing mentoring and specialist support for those who need it the most.

Wellbeing Cafe - Wellbeing Volunteer 2019/20

This opportunity takes place between 18 Sep 2019 and 31 Aug 2020.

Do you have the ability and enthusiasm to engage with a wide range of young people in a face to face environment? Do you consider yourself caring and supportive? Do you like tea and cake? This could be the perfect opportunity for you. As part of our Youth Information, Advice, Counselling and Support (YIACS) services, we run a Wellbeing Café every Tuesday, 5pm – 7pm, at our Door 43 service, based at Star House in the city centre. The café is a safe space where young people can drop in and get support with their wellbeing in a group setting. The café is designed to engage young people and improve their access to emotional, psychological, physical and wider wellbeing interventions. We are looking for several volunteers whose role will be to support the café and help distribute free refreshments and support staff with running activities while interacting with young people. From 4:30pm – 7pm volunteers will work alongside our Health and Wellbeing Practitioners and will chat to young people, building positive and trusting relationships. Volunteers will support young people and take part in creative and interactive intervention activities that are running as part of the session. Volunteers will also set up and clear away the café as well as ensuring that all refreshments are served safely.

What skills do I need?

We are keen to help people develop skills and grow as a person, however it is important to remember that the service is there to support vulnerable young people. Therefore, we are looking for individuals who are confident and can work proactively identifying tasks and getting on with them. Volunteers are not expected to provide mental health support to the young people, however they are expected to engage with them, therefore, volunteers must be emotionally intelligent and have strong empathy skills. Prior experience with young people's wellbeing would be beneficial but not required.

What will I gain?

Wellbeing Volunteers will work closely with our team of health and wellbeing practitioners, gaining valuable experience in supporting young people with mental health and wellbeing difficulties. You will also benefit from the comprehensive Sheffield Futures induction and training scheme. Working with vulnerable young people in this setting is challenging but being able to make positive changes to their lives is extremely rewarding!

Training and support

Sheffield Futures follows a comprehensive training and induction schedule for all volunteers. This includes high levels of communication with the Volunteer Officer from the very beginning of the process, and training courses in both safeguarding and professional boundaries. As well as the Volunteer Officer, volunteers will be supported by a direct role manager who will carry out regular supervisions with the volunteer throughout the 6 month introductory period. This ensures we can support fully support volunteers to perform to their highest potential.

Time commitment

The Wellbeing Cafe runs from 5pm-7pm every Tuesday evening. However, we expect volunteers to arrive before the start and leave just after the finish time. This is so Volunteers can help ensure the set up and clearing away is complete and that volunteers are briefed and debriefed at every session.







DBS (criminal records) check



Sheffield Futures, Star House, 43 Division Street, Sheffield S1 4GE

Travel information

2 minute walk from West Street bus stops (51/52/52a/120) 3 minute walk from City Hall tram stop (Yellow/Blue)
  • CausesMental health, Social isolation, Teenagers and young adults
  • FrequencyEvery week
  • WhenTuesday evening
  • Skills and InterestsArt and craft, Hands-on tasks, Listening, Teamwork
  • Careers and AspirationsPsychology, Social work, Third sector and charity work

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