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A volunteer-powered community kitchen, dining space and community centre

Front of House Volunteer 2021/22

This opportunity takes place from 20 Sep 2021

Our community cafe is the heart of what we do at Foodhall, and it’s our Front of House and Kitchen volunteers that make our cafe days happen! Front of house volunteers are responsible for setting up Foodhall’s cafe, welcoming people into the space, and serving drinks and food. A key part of the front of house role is creating a safe space on cafe days and ensuring that everyone feels welcome and included. This might be sitting down next to someone who is sitting on their own (if they would like you to, always ask first!), eating lunch together and having a conversation with them. You will get to know lots of Foodhall regulars, and also will welcome those visiting Foodhall for the first time to the community. The cafe is often the first point of contact/interaction that people have with Foodhall, so it can also be part of your role to welcome people to the project, tell them about what we do and how our branch projects work - there might be a branch project that they would like to get involved in!

Responsibilities and tasks: Setting up the cafe space before the cafe opens // Opening the cafe and welcoming people into the cafe // Serving hot and cold drinks // Serving food // Making sure everybody feels welcome and safe // Introducing new visitors to Foodhall and explaining what we do (if you feel confident and happy to do this!) // Clearing up and closing down // Cashing up 

Requirements: Good communication skills and confidence speaking to people from diverse backgrounds // A face covering to wear on shift (if you’re exempt, you can let us know) // No symptoms of COVID-19 or contact with a symptomatic person for the last 7 days.

Desired skills and qualities: A friendly and welcoming manner // Good communication skills and a willingness to chat! :)  // Observant - eg. ability to see if someone is alone and could use a hello // Ability to use initiative // Care for others’ wellbeing 

What this role could offer you: Experience that would be applicable for front of house roles in the hospitality industry. (If we ever get our coffee machine back then we can offer barista training!) // Increased confidence working in a public-facing role // An opportunity to make new friends! 

For a breakdown of all the volunteering roles at Foodhall, visit

*After you have clicked ‘Register Your Interest’, you will receive an email with the next steps of your volunteering application for this role - follow this guidance*

What skills do I need?

No previous experience is necessary, but it would be great if you have experience making hot drinks or working in a cafe. Also you should be - able to work well in a team - comfortable talking with a diverse mix of people and being self-directed - open to new experiences and new people - clean and tidy - keen to learn - organised - sociable

What will I gain?

You will: - learn new skills (from making hot drinks to building furniture to planning events to writing funding applications) - meet and join a diverse community of people - help people across the city who need it the most - have the opportunity to get involved in the other things going on at foodhall, from pottery to gardening to radio DJing

Training and support

All volunteers are given comprehensive inductions and training upon joining Foodhall. We regularly hold small group training sessions.

Time commitment

None required, though the more (and more regular), the better! If you can't commit to the availability of the shift you want to do, no problem, just get in touch and we will find something that works. Fridays, 10:30am - 3pm (4.5 hours per week)







DBS (criminal records) check



62 Brown Street Sheffield City Centre S1 4RF

Travel information

Easy access from bus routes, tram, and train. Walking distance from University of Sheffield Campus.
  • CausesArts and culture, Foodbanks and food poverty, Social isolation
  • FrequencyFlexible
  • WhenFriday morning, Friday afternoon
  • Skills and InterestsBefriending, Communication skills, Listening, Practice my English, Teamwork
  • Careers and AspirationsArts, culture and heritage, Social work, Third sector and charity work

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